Claims Analyst / Accounts Assistant : Tanker Division

We are looking for a Claims Analyst / Accounts Assistant to work in the post-fixture and accounts team of our London Tanker Division. The successful candidate will be required to manage demurrage/expense claims from a variety of owners within the tanker market and will assist in the accounts department. Ideally, we are looking for someone with claims experience, who is keen to remain in the claims area and develop their skills and knowledge base.

 

Responsibilities:

- Review demurrage claims and submit them to customers on the behalf of the ship-owner

- Follow up on claims, assist in resolving any disputes to achieve prompt settlement of claims.

- Provide additional analysis for key customers, highlighting why demurrage is incurred and ways to improve their demurrage record.

- Offer advice and guidance to owners and charterers in order to avoid further disputes regarding  demurrage and expenses claims.

- Raising commission invoices for freight/demurrage/hire

- Allocating cash on a daily basis

- Chasing outstanding debts

- Sending daily reports

- Liaising with brokers regarding their outstanding accounts

 

Qualifications:

- Knowledge of shipping practices with some claims experience

- An understanding of laytime calculations and ability to produce these

- Attention to detail is essential, as well as a good knowledge of Microsoft Excel + Outlook

- Fluent written and spoken English with excellent attention to detail

- A good telephone manner and strong communication skills.

- Reliable and willing to work out of office hours if required on occasion.

 

What we offer:

We provide an Idyllic waterside office location, Interest free season ticket loans, free lunch in company canteen, life assurance and pension.