Shipping Application Support Analyst : (Evening Cover)
This role will give you a chance to work with a FTSE 250 leading provider of integrated shipping services, operating from 46 offices across 5 continents. You will be providing evening cover to our London based Application Support team from 5.30pm 12.30am.
Responsibilities:
- Provide high-quality proactive application support
- Communicate progress of resolution/status in a timely fashion
- Build and enhance existing relationships within the IT organisation and the wider internal business
- Be on call to respond to internal and external client queries to support our market products
Requirements:
- Maritime industry or maritime software experience
- Software support experience
- Excellent written and verbal communication skills
- Strong organisational skills
- Analytical thinking, quality conscious and results driven attitude