Dealer Support Manager: Marine Propulsion Systems (Germany/Sweden/Other)

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This is a terrific opportunity for a marine engineer to join a major,  multi-billion dollar marine engine manufacturer in a rewarding office based technical management role.  The successful candidate may work in Germany, Sweden, or the company may also consider another location, including a home office, depending on experience.

Our client is looking for someone to serve as the specialized point of contact for the company to provide support and guidance to their dealer network. The successful candidate will undertake the following:

  • Office based role
  • Field phone calls and trouble shoot technical issues regarding propulsion system performance and service needs with a variety of dealers 
  • Work with the company's dealer network and company personnel to communicate issues concerning the company's products and services
  • Identify advantages and disadvantages in the company's products and services and communicate them internally
  • Monitor and communicate competitor activity
  • Suggest ways to enhance the customer experience and loyalty
  • Monitor the marketplace and maintain an understanding of technology developments as they relate to the company
  • Assist the dealer network in their business planning and achieving their business objectives
  • Identify new business opportunities and assist in new product launches

The successful candidate will have the following:

  • A good knowledge of marine propulsion systems
  • Field engineering experience on marine propulsion systems would be a distinct advantage
  • A university degree or equivalent
  • Positive, outgoing personality and excellent customer service skills
  • Very good written and spoken English
  • Able to discuss engine performance and troubleshoot over the phone
  • An effective communicator and influencer

In return, our client will provide an excellent base salary, bonus program,  and the opportunity to join an established industry leader with guaranteed career advancement opportunities for personal and professional growth

 

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