Operations Supervisor

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Are you enthusiastic, energetic and eager to learn? Join our fast growing client in their brand new office in Rotterdam! As part of the Global Key Account Operations team in a multinational company, you will supervise a team moving freight from all over the world and dealing with all aspects of quoting, forwarding, customs, and 3rd parties through to completion. You will be hands on operationally and eager to lead by example, with a knowledge of freight forwarding especially ocean freight. You will experience a variety of languages and cultures and have exciting opportunities to enhance and develop your career. This role would suit a competent operator who would like to take the step up to management, or a proven supervisor who would like gain further experience.

Essential Duties and Responsibilities


  • * Supervising a team of 10-12 people, ensuring data quality, timely invoicing, and completion of jobs for your team
    * Researching and planning the most appropriate and cost-effective route for shipment and ensuring your team has the skills and knowledge tool
    * Check and prepare documentation to meet customs and insurance requirements, packaging specifications, and compliance with overseas countries regulations and fiscal regimes
    * Liaise with and manage third parties in accordance with customer requirements
    * Communicate with the customer and maintain visibility and control through all phases of the journey
    * Complete customs formalities or sub-contracting services

Job Qualifications


  • * Previous experience in the freight forwarding industry, specifically Ocean required
    * Fluent in both written and spoken English and Dutch
    * A high level of energy with a can-do positive attitude and entrepreneurial spirit
    * Eligibility to work in The Netherlands